Order Processing
At Stefan Gadget, we aim to process your orders quickly and efficiently. Once your order is confirmed, our team begins preparing it for dispatch. Order processing typically begins within 24 to 48 hours (excluding weekends and holidays).

Shipping Methods
We use trusted courier partners to ensure your orders arrive safely. All shipments include tracking details so you can follow your package from dispatch to delivery. Tracking information will be provided once your order has shipped.

Shipping Confirmation and Tracking
After your order is shipped, you will receive a shipping confirmation email with tracking details. You can use this information to track the status and location of your delivery in real time.

Delivery Handling
Please ensure that the shipping address provided during checkout is accurate and complete. Stefan Gadget is not responsible for undelivered packages due to incorrect or incomplete addresses provided by the customer.

In the event a package is marked as “delivered” but you have not received it, please contact the shipping provider immediately. We are happy to assist with tracking issues but are not liable for packages lost after delivery confirmation.

Customs and Duties
For international orders, customs, import taxes, or duties may apply depending on your country’s regulations. These charges are the responsibility of the customer and are not included in the item price or shipping fees.

Order Updates and Support
If you have questions about your shipment or need assistance, feel free to contact our support team at [email protected]. We’re here to help you with tracking, delivery updates, or any other shipping-related concerns.